Being a second generation real estate agent, I have spent my life involved in the business of helping clients buy or sell their personal homes. I began my career under the guidance of my father, a former 20+ year owner of a local Century 21 franchise. I quickly learned the value of each client relationship through his patience and dedication. Although technology has transformed the real estate industry since I began, the fundamentals remain the same for any successful broker. I find success more in listening than speaking. I find that clients are more likely to refer their friends and family after you've proven the value of your services to them personally. I find personal satisfaction in providing the results that my clients desire. I am grateful for each client and will work tirelessly to exceed all expectations whether searching for a first home, analyzing investment property, buying or selling the family business, development projects or corporate partnerships.Making the Move - 2002
After spending the first two years working directly under my father's license, it was time to expand. Still operating under his license, I became the designated broker for the firm, opened my own office and began to recruit new agents who would be accountable to me. I quickly found that I preferred working directly with clients rather than training new agents to do so on my behalf, particularly with the limited resources of a small brokerage. I determined that my goal was to surround myself with the professionalism and knowledge that only experienced agents had to offer. I had established myself in the area and was ready to take my business to the next level. It became clear that RE/MAX of Rapid City was the only firm in the area that met all the criteria I had established for this critical career choice. In May of 2002, my career permanently changed for the better as I joined the hardest working group of professional, full-time agents in the area.Professional Development
Making the move to RE/MAX allowed me to work for my clients in a way I'd never experienced before. I began to research and implement business practices which afforded me more personal time to devote to clients and professional development. From the beginning of my career, I had been a member of the National Association of Realtors and through it a member of both SDAR (South Dakota Association of Realtors) as well as BHAR (Black Hills Association of Realtors). I had attended local events and meetings and had a general understanding of the benefits of membership. However, in daily practice, I had not made a significant connection to the real value of participation.
I became determined to discover that value and in doing so was elected to the BHAR Board of Directors in 2002. I immediately began to work closely with my competitors, who I now consider friends, on issues that not only affect our individual careers, but our entire industry and ultimately, the property and business owners without whom our industry would not exist.
In 2005, I was elected Secretary-Treasurer of the Black Hills Association of Realtors and served through Executive Committee leadership positions until assuming the position of local President in 2013.
I am also a two-term director of the South Dakota Association of Realtors and continue to be actively engaged in leadership positions that help shape the direction of our industry. I believe that the knowledge gained from these experiences is invaluable to the clients of those willing to serve their profession.
In 2007, the owner of RE/MAX of Rapid City, Gene Hensley, presented me the opportunity to purchase the business that I had grown so much within. What Gene had created in his 20 years as owner was a "destination" office for agents who had proven their abilities in the real estate market and it took very little time for me to humbly accept this incredible opportunity.
The ground work had been laid and RE/MAX was actively proving that market share was not directly related to the number of agents in a firm, but rather the quality of the agents that firm retained. The business model in place would allow me continue to serve my personal clients while working along side of these proven professionals.
In February of 2008, I purchased RE/MAX of Rapid City with the intention of maintaining the business model as it was created while proactively navigating the ever-changing technological landscape that presents both exciting possibilities and challenges as we work to ensure our clients experience cutting edge marketing and representation.
With the help of the most respected and productive agents in our area, RE/MAX continues to outperform every competing office in our area.
As Rapid City continued to grow, the need for growth in our office became apparent. Each individual office at our Jackson Blvd location had been full for long before I had purchased the business. There were top producing agents who had expressed a desire to join our team.
In March of 2011, RE/MAX of Rapid City opened its second location, positioned to be part of the imminent at expansion in the south side of Rapid City. Since it's opening, our second location has exceeded all expectations and is home to the same quality professionals that Rapid City has come to expect from our firm.